Subscription FAQs


To entry details about your print account, click on right here. To cancel your print subscription, click on right here.

The Salt Lake Tribune’s e-edition, or print reproduction, is offered by clicking right here. It’s accessible every day. We launched a brand new e-edition summer season 2021. View a tutorial on the navigation right here.

You should be a subscriber to learn the e-edition. In case you are a print subscriber, meaning you should activate your free digital account. In case you are a print consumer who has not activated your free digital entry, please go to sltrib.com/free to take action. Click on right here to look at a fast video that may stroll you thru the steps.

To view your digital account standing, please go go sltrib.com/my-account, on the library tab you’ll be able to see your lively subscriptions. If no subscription is lively, your account has expired. Please go to sltrib.com/help to resubscribe.

If you should reset your password, you’ll be able to click on right here to look at this fast video on how to take action. Or click on login on the highest proper nook of any sltrib.com web page, then, on the correct about midway down is a button that claims “I FORGOT MY PASSWORD” in blue textual content. Click on on that and observe the directions.

Please notice: Web Explorer isn’t supported. To entry sltrib.com, ensure you not utilizing Web Explorer. For those who’re all for downloading a Chrome browser, go to https://www.google.com/chrome/

Print subscribers

What’s the value of a print subscription?

The Tribune is a twice per week print version on Saturday and Wednesday. A print subscription contains free entry to sltrib.com, the e-edition and The Tribune app. Click on right here to subscribe to print.

  • Supporting Subscriber – 52 weeks of Sunday and Wednesday points. $400 for 52 weeks features a $135 tax deductible donation. Subscription contains Thanksgiving Day, paid yearly.

  • 52 weeks of Sunday and Wednesday points. $6.25 per week/$325 for 52 weeks. Subscription contains Thanksgiving Day, paid yearly.

  • 32 weeks of Sunday and Wednesday points. $6.25 per weeks/$200 for 32 weeks. Subscription contains Thanksgiving Day, paid bi-annually.

  • 12 weeks of Sunday and Wednesday points. $6.25 per weeks/$75 for 12 weeks, paid quarterly.

When will I get my newspaper?

The paper is delivered by the postal service. For those who reside in a metro space inside Davis, Salt Lake, Summit, Tooele, Utah, Weber and Washington counties then it should arrive at your property on Saturday and on Wednesday.

I don’t reside in these areas; will I obtain a newspaper?

For those who don’t reside within the above areas, the paper will arrive later within the week.

I’m a print subscriber, how do I activate my free digital entry?

Please go to sltrib.com/free to hyperlink your print account to a free digital account.

How do I place a trip maintain?

If you need to put a trip maintain, you can provide us a name at 801-237-2900. For those who place a maintain, we won’t mail out the paper and there won’t be any again points accessible for buy. For those who maintain your mail and we proceed to ship, then you’ll obtain these points in your held mail on the put up workplace. Please notice that free digital entry will likely be revoked after eight days. Nevertheless, you’ll be able to prolong that digital entry by letting one in every of our representatives know the date you’ll return. In case you are inserting a maintain for longer than 5 weeks, we kindly ask that you just re-subscribe as a digital subscriber to proceed viewing the e-edition.

The e-edition

The e-edition is a digital model of the printed paper that’s accessible every day. This product could be accessed through The Salt Lake Tribune app, emailed to you as a part of your subscription or by clicking right here. The e-edition is for subscribers solely. In case you are a print subscriber who has not activated your free digital entry, achieve this at sltrib.com/free

How do I subscribe to learn the e-edition?

The Tribune’s every day e-edition contains distinctive sections full of with native information, opinion and sports activities in addition to the comics and puzzles you’re keen on. The Sunday printed newspaper will likely be accessible on Sunday morning on the e-edition as properly. The e-edition is included in limitless digital entry, costs begin at $7.99/month or $79.90/yr. For simply $15/month or $150/yr you may as well make a part of your subscription a tax-deductible donation to the nonprofit newsroom.

I obtain the e-edition e mail and want to share with my accomplice. Can that be despatched to 2 emails per subscription?

Sadly, it can not. Nevertheless, subscription plans are designed for use by households and can be utilized on as much as 5 gadgets. Logins will also be used to entry the Salt Lake Tribune app, which incorporates the e-edition.

What number of gadgets am I allowed to make use of?

It’s possible you’ll use your username and password on as much as 5 gadgets.

Login points can tackle many kinds. We’ll attempt to assist with the commonest points that we see on a regular basis.

On our web site sltrib.com, we’re extending our window by which you should login to 180 days.

Social networks, together with Twitter and Fb, require you to learn our tales of their apps when you’re on a cell system. Because the browser of their apps are separate from the default cellphone browser, meaning they make you login once more.

Learn extra about it right here, together with the way it impacts different publishers:

https://www.vox.com/recode/2019/7/8/18684001/cant-stay-logged-in-news-social-media

What you are able to do:

Each Chrome and Safari are good at saving your login information, particularly for those who sync your info between desktop and cell.

Android telephones robotically replace your login information for sltrib.com via the Chrome browser (not a lot for iOS customers).

For iOS Twitter customers, click on on the compass icon on the backside proper of your iPhone (screengrab under) once you’re within the app so that you go to your default browser the place you might be logged in.

For iOS Fb customers, press the three lined dots on the underside proper nook of the display. Then click on on the Open in Browser click on below the Extra Choices menu.

For those who delete your cookies, you’ll need to login anew.

Tribune App

Does my sltrib.com subscription give me entry to The Tribune app?

  • Sure. Please use the identical login for the app and the web site.

  • The Salt Lake Tribune app contains each a reside information part and the e-edition. The e-edition is a digital model of the printed paper that’s accessible every day. The app is offered to subscribers solely.

Digital subscriptions

Do I would like a subscription to learn Salt Lake Tribune content material?

Guests to sltrib.com can view 3 totally different articles (together with opinion columns, feedback pages and multimedia options) every month free of charge. Entry to our homepage, part pages, podcasts and obituaries is unrestricted. A subscription is required to view any content material on the app or e-edition.

What do I get with my subscription?

  • Supporting Subscribers obtain limitless entry to all content material on www.sltrib.com and to The Tribune’s app. Additionally they obtain advance invites to Tribune occasions, our every day High Tales e-newsletter and an enamel pin created by Tribune cartoonist Pat Bagley. A portion of the subscription can also be tax deductible. This doesn’t embody print newspaper supply.

  • Fundamental subscriptions obtain limitless entry to all content material on www.sltrib.com, The Tribune’s app, e-edition and the every day High Tales e mail. This doesn’t embody print newspaper supply.

I’m a Supporting Subscriber. What does this imply for me?

Thanks for supporting our nonprofit mission! Along with full entry, hold your eyes in your inbox for unique invitations to Tribune occasions. A portion of your subscription is tax deductible. For those who didn’t obtain an e mail with the quantity that’s deductible, please contact donate@sltrib.com.

How a lot does a month-to-month digital subscription price?

Can I purchase an annual subscription?

  • Sure. Fundamental annual subscriptions price $79.90 — a financial savings of $15.98.

  • Supporting Subscriber annual subscriptions are $150 and embody a $70.10 donation to the nonprofit Tribune newsroom.

I have already got a print subscription. Do I get free digital entry?

Sure, however you’ll have to activate it at sltrib.com/free.

How can I improve my subscription to be paid yearly, or to incorporate a donation?

To improve from a primary subscription to a Supporting Subscriber, go to sltrib.com/my-account and click on on the blue improve button. You will note the improve choices accessible to you. When you have got made your choice you’ll see what you may be charged. Then click on submit, and know that you’re a part of the way forward for native journalism. (Print subscribers will not be eligible to improve.) Some customers don’t see the improve button; if that’s the case, please e mail subscribe@sltrib.com.

Can I exploit my print subscription account to log in to sltrib.com?

No, you’ll have to create a digital account to log in to sltrib.com. For those who haven’t performed so, you are able to do so at sltrib.com/free

How am I charged?

  • Annual subscriptions will likely be charged yearly, starting together with your first signup.

  • Month-to-month subscriptions will likely be charged as soon as a month on the identical calendar day. (For instance, subscribers who join on the fifteenth of the month will likely be renewed each fifteenth of the month.)

  • It’s possible you’ll cancel at any time, however we don’t give refunds.

  • Your sltrib.com entry will proceed till the tip of your present billing interval.

How can I exploit my subscription on my different gadgets?

Subscribers will set up a novel username and password that can be utilized to register on as much as 5 computer systems, tablets or telephones.

Can I exploit an advert blocker on sltrib.com?

Subscribers are allowed to go away their advert blockers on whereas they’re studying sltrib.com. Non-subscribers should flip off their advert blockers to learn sltrib.com pages. (Word: Salt Lake Tribune obituaries are hosted on Legacy.com, which has its personal guidelines on advert blockers.)

What pages depend within the 3 free pages allowed every month?

Solely article and feedback pages depend towards the 3-page restrict. Every article or feedback web page counts simply as soon as towards the restrict and could also be visited a number of instances. The homepage, part pages and search pages are all the time open to all readers.

Do obituaries depend within the 3 pages?

No. Salt Lake Tribune obituaries are open to all readers.

When does the month-to-month 3-story meter reset?

Non-subscribers stand up to three free articles inside any one-month interval, and the month-to-month meter begins on the primary go to to an article or feedback web page on sltrib.com. If the primary go to was on the fifth day of the month, as an illustration, the consumer would have entry to 2 extra till the fifth day of the subsequent month, when the meter will reset.

How do I cancel a digital-only subscription?

  • Go to sltrib.com/my-account or, on any sltrib.com web page, click on on “Account” on the top-right nook of the web page. (You should be signed in to see “Account”.) Along with canceling, you might also view your billing historical past, change your password and replace your bank card on this web page. There may be additionally a hyperlink to log in to your print account.

  • You might also ship an e mail to subscribe@sltrib.com from the e-mail handle related together with your account indicating that you just wish to cancel. All cancellations will likely be confirmed through e mail. We don’t give refunds.

  • It’s possible you’ll cancel at any time, however your limitless entry will finish once you cancel. If you wish to proceed to have entry till the tip of your billing interval, you’ll be able to select to show off the auto-renewal in your account at sltrib.com/my-account. Your entry will proceed till the tip of your present billing interval, and your card won’t be charged once more.

How do I cancel a print subscription?

If I cancel my print subscription can I nonetheless entry my digital subscription?

Upon canceling a print subscription, you have to re-subscribe to digital. We permit you 8 days grace on the web site after canceling print.

What do I do if I neglect my password?

Within the decrease proper nook of the check in display, there’s a button labeled “I forgot my password.” Click on it, and you’ll enter the e-mail handle to your account. We’ll ship you an e mail with directions for creating a brand new password.

Group or enterprise subscriptions

For group or enterprise digital subscriptions, e mail us at groupsubs@sltrib.com.

Contact us

I’ve a query, nevertheless it’s not answered right here.

We’re right here that can assist you. Please contact us at, subscribe@sltrib.com or name (801) 237-2900. The shopper help middle is open Mon – Fri from 7:00 am to five:00 pm, Sunday 7:30am to 10:30 am.

I wish to present my help! The place can I make a donation?

Thanks! We welcome tax-deductible donations of any quantity. You’ll be able to both ship a test, or give on-line right here. The handle is The Salt Lake Tribune, Inc., 90 S. 400 West, Suite 600, Salt Lake Metropolis, Utah, 84111. To make a donation from a charitable fund, please use the tax ID quantity 84-1878709.

Phrases of Service

Print Subscriptions

A subscription to The Salt Lake Tribune (herein referred to SLT) is a steady subscription for so long as the service is obtainable. You may be billed on the interval you have got chosen (52 weeks, 32 weeks, 12 weeks, or 4 weeks) known as your Billing Time period. It’s possible you’ll cancel your print subscription on-line by filling out the shape at https://www.sltrib.com/print-cancellation or e mail subscribe@sltrib.com. You should cancel earlier than the tip of your Billing Time period to keep away from fees for a further Billing Time period. No unused portion of a Billing Time period will likely be refunded whether it is lower than $12.50. No credit score is obtainable for trip service interruptions. Future costs are topic to alter. The 52-week subscription will embody the Thanksgiving Day version. You’re robotically enrolled within the Auto Renewal program until you test the field on the opposite facet of this type or contact customer support that can assist you. Auto renewal billing dates can change because of the present account stability. I’ve the correct to cease cost of a cost by notifying SLT seven (7) enterprise days previous to the charging of my account. I’ll notify SLT of any handle, monetary establishment, or account modifications. If signing up for a brand new subscription, any stability owed from prior subscriptions will likely be deducted from monies obtained on a brand new subscription. Fee info: If a test cost is dishonored, SLT will assess a return cost charge of $20. Buyer Service Hours: Mon – Fri 7:00 am to five:00 pm, Sunday 7:30am to 10:30 am. 801-237-2900.

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