
Zion Nationwide Park’s Superintendent Jeff Bradybaugh emphasised the significance of customer administration amid record-breaking tourism final yr and the consequences of overtourism throughout a “state of the park” handle on Friday.
Zion, previously the nation’s third-most-popular park and now the second, broke data with 5 million guests in 2021, making Zion the fourth nationwide park to ever attain that quantity.
“This milestone caps a decade throughout which the variety of visits to Zion almost doubled,” a press launch stated.
However now, Bradybaugh stated the “key part of the park’s mission is to preserve and shield the assets within the park which are a magnet for folks and to do this in perpetuity.”
“And as we have seen visitation enhance, we have clearly seen extra have to step up our recreation to take care of a number of the points that include visitation,” he stated.
Whereas changing into the second-most standard nationwide park is thrilling, it comes with the duty to plan, handle and stability visitation, Bradybaugh stated.
There’s additionally an urge for food amongst park officers to unfold a number of the visitation demand to different parks, as a just lately launched Nationwide Park Service press launch stated that “of 423 parks within the Nationwide Park System, simply 25 obtained greater than 50 p.c of the system’s complete 297.1 million recreation visits in 2021.”
“So actually, as a Nationwide Park Service, we’re encouraging folks to have a look at a number of the lesser-used areas that are simply extremely stunning locations and have an unimaginable historical past and cultural which means to the American folks,” Bradybaugh stated.
Zion noticed a report variety of vacationers in 5 months final yr: January, February, March, April and June. Varela stated will increase — as excessive as 45% — in lots of low season months present that the initiative is engaging in its aim of spreading out visitation.
“Clearly, our guests worth their parks and public lands,” Bradybaugh stated in a press release. “On the identical time, intense visitation presents challenges to attain our mission to preserve the park’s assets and supply partaking customer experiences — experiences that raise and renew our spirits … we’re straining to guard the distinctive assets that make Zion particular and dwell as much as our excessive requirements for customer service.”
Vicki Varela, director of the Utah Workplace of Tourism, stated her workplace in contrast 2019 to 2021 figures, leaving out 2020 due to the pandemic anomalies, and located that Zion skilled a 12.3% enhance in visitation — greater than double the nationwide common of 5.3%.
“It is kind of shocking however per the expertise that we have all had the previous couple of years, that folks need what Utah has,” she stated.
Elevated visitation impacts Zion’s landscapes, crops, animals, historical past, employees, volunteers, infrastructure, guests’ experiences, companions and neighbors, Bradybaugh stated.
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Bradybaugh shared a number of statistics from final yr, together with:
- The park collected 2,000 tonnes of recyclables and trash.
- Guests used 5,300 miles of bathroom paper, “which is sufficient to stretch from San Francisco to Washington DC and nearly again,” he stated.
- The park cleared 5 million kilos of rock and flood particles, most of which got here from the flash floods final summer season.
- Search and rescue incidents are on the rise, with greater than 130 search and rescue operations and almost 400 emergency medical incidents. It’s “difficult at instances as a result of usually we’ve a number of incidents in a day throughout our busy season.”
- The park offered over 1,200 formal applications and swore in additional than 24,000 junior rangers.
- About 5,000 native crops have been planted in areas that wanted restoration.
- There have been 180 volunteers who contributed “tens of hundreds of hours to our efforts,” he stated.
Since 2016, the park has been creating a tourism administration plan primarily based on customer use information.
“Later in 2022, we plan to share updates on our customer use analysis and planning to get suggestions from guests, our neighbors and different stakeholders,” the discharge stated.
The Angels Touchdown Pilot Allow Program is a “potential answer” the park is making an attempt out this yr.
Learn extra:Zion Nationwide Park’s Angels Touchdown transitions to lottery amid security, overtourism issues
Bradybaugh stated the primary lottery this yr has been about 18,000 permits issued for April and Might, and one allow will be for one individual to as much as six folks.
Customer administration is on the minds of each tourism official within the state and past, together with within the U.S. Senate, the place Sen. Mike Lee (R-UT) applauded Zion’s techniques and management final July.
“On the identical time, the NPS should handle growing strain on park assets, NPS employees, and volunteers and a big infrastructure upkeep backlog,” the discharge stated. “Planning is important in order that we proceed to supply satisfying alternatives for visiting the park.”
‘Cease kicking us out’: Workers close to Zion homeless amid housing scarcity, tourism surge
Zion has been working with neighbors and stakeholders to “perceive what elevated visitation has meant for them, in addition to the park” and the right way to shield the park’s assets.
The park now could be working with the neighboring counties, land managers and gateway cities on an area customer administration plan, in addition to working with The Conservation Fund and different tourism places of work on a regional customer administration plan.
“So between these two planning processes we’ve helped inform one another and work on fixing a number of the points that have an effect on all of us, the communities in addition to the park,” Bradybaugh stated.
But it surely’s not simply the communities and the guests — it is the park employees too.
Cory MacNulty, affiliate director of the Southwest Area for the Nationwide Parks Conservation Affiliation, instructed The Spectrum in early February that there are different issues, too, resembling a lower in park staffing — 13% within the final decade alone — regardless of the visitation enhance.
To fight this, Sen. Patrick Leahy (D-VT) has proposed an appropriations invoice in Congress including $340 million for the NPS, which might help the hiring of greater than 1,000 workers.

“This help will assist restore these misplaced positions in addition to handle immediately’s high challenges together with elevated visitation and impacts of local weather change,” MacNulty stated.
Bradybaugh acknowledged that staffing “is a matter for us.”
“As visitation has risen, the assets we’ve obtainable to supply providers and handle cultural and pure assets have stayed the identical, so we’ve to prioritize wants,” he stated. “That is simply one of many causes updating our Customer Use Administration Plan is so important.”
And for the employees the park does have, housing continues to be a problem, because the restricted housing there may be must be reserved for emergency providers and seasonal employees regardless of including just a few housing items just lately, Bradybaugh stated.
“They’ve the identical problem as any of the employees in Springdale and past,” he stated. “We’ve added just a few housing items within the park just lately. However there’s nonetheless a necessity.”
Within the meantime, the park is targeted on educating guests on the right way to go to responsibly and reduce results on the atmosphere and wildlife.
“As visitation will increase, our aim is to proceed to fulfill the expectations of the general public for genuine, high-quality customer experiences whereas defending and managing historic, cultural, pure and different assets,” he stated.
For advocates, the time is now to substantively act earlier than it is too late.
“It’s no shock that the fantastic thing about Zion Nationwide Park continues to attract record-breaking numbers of holiday makers, however we’re previous the tipping level the place overcrowding and understaffing are affecting folks’s park journeys, with seemingly limitless visitors, crowded trails and lengthy strains,” MacNulty stated.
“It doesn’t should be this fashion,” she stated.
Ok. Sophie Will is the Nationwide Parks Reporter for The Spectrum & Every day Information via the Report for America initiative by The GroundTruth Venture. Comply with her on Twitter at @ksophiewill or electronic mail her at kswill@thespectrum.com. Donate to Report for America to help her work right here.